Projects & Achievements
A showcase of recent work in software engineering, UI/UX design, and capacity development.
Northstar Support
Lead Software Engineer
Support teams encountered disjointed communication channels, chaotic query tracking, and absent centralized documentation that stalled resolution speed and diminished customer confidence.
Engineered a unified IT helpdesk and knowledge management ecosystem using Next.js, Node.js, and PostgreSQL featuring automated ticket dispatching and intuitive self-serve workflows.
Ticket turnaround times plummeted, recurring inquiry backlogs were eradicated, and customer satisfaction ratings significantly rebounded across all operational touchpoints.
Technologies Used
Solstice Co.
Strategic Full-Stack Software Engineer
The enterprise suffered from fragmented operational silos, sluggish storefront latency, and disjointed checkout workflows that restricted executive analytics and decreased sales conversions.
Architected an integrated, full-stack digital infrastructure utilizing Next.js, Firebase, and Stripe with real-time operational data synchronization and frictionless checkout experiences.
Executive decision-making gained immediate data transparency, page performance accelerated substantially, and cart completion rates elevated to secure sustainable revenue growth.
Technologies Used
Reflex
Lead Architect & Frontend Engineer
High-frequency digital operations were hobbled by client-side latency spikes, jarring UI stutter, and inconsistent state synchronization across concurrent collaborative users.
Designed and developed a low-latency web application pairing React, TypeScript, and bidirectional WebSocket streams to streamline data flow and eliminate interface friction.
Operations achieved sub-second responsiveness with zero perceptible lag, cross-device multi-user sessions maintained perfect parity, and user engagement metrics accelerated.
Technologies Used
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